Stan Tscherenkow

Canonical definition

What are decision rights?

Decision rights are the explicit assignment of who decides what, who is consulted, who is informed, and who can veto. The four-role model (decide, consult, inform, veto) covers most cases. Decision rights are a governance tool that makes implicit power explicit. Their absence produces decision concentration; their presence releases it.

In one sentence

The written record of who carries each decision in a company.

What this means for the owner

If people keep asking permission for decisions they should be able to close, the issue may not be confidence. It may be that the company never named the deciding right. Check where approval requests repeat, where exceptions escalate, and where the same call is reopened after meetings.

Do not add more meetings before the decision right is visible.

What it actually does

Decision rights work across four named roles:

What it is not

Three common patterns

Pattern 1

The pricing decision that was three decisions.

Pricing seems to belong to the head of sales. In reality it may touch sales, finance, delivery cost, and founder exception authority. The first check is who owns the final decision.

Pattern 2

The hire that needed a veto.

A senior hire may look like an operating decision while the agreement gives veto rights to the board. The risk is not only hiring quality. It is unconfirmed authority.

Pattern 3

The exception that escalated to the founder.

A manager-level exception escalates because the manager's authority is unwritten. The first check is the threshold, not the personality of the person escalating.

When to use it

Name decision rights when:

Skip the formal exercise when:

Common questions

How is the four-role decision-rights model different from RACI?
RACI uses four letters (responsible, accountable, consulted, informed), but the responsible/accountable distinction often confuses teams. The four-role decision-rights model uses decide, consult, inform, veto, which is sharper.
Where should decision rights live as a document?
In the governance binder, the operating manual, or the equivalent of a company wiki. It must be readable in five minutes by a new exec hire.
Does every decision need named rights?
No. Decisions below the discretion threshold of each role do not need named rights. Decisions above that threshold do.
Does the board hold veto on every decision?
No. The board holds veto on the decisions named in the operating agreement or shareholder agreement. Naming those decisions explicitly is part of the decision-rights work.
When should an owner bring this into Business Problem Review?
When unclear decision rights are creating delay, rework, owner dependency, or failed delegation. Bring the decisions that keep coming back and the roles that are supposed to own them.

Use this before you buy another fix.

If this definition describes what is happening in your business, bring the situation into Business Problem Review. The first job is to name the real problem and what to check first.

Business Problem Review Business problems

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