Why does nothing actually move after these conversations?
Because conversation can address layers the conversation cannot change.
You discuss the marketing problem. The marketing problem is real.
The marketing problem is not where the cost is sitting. The cost is sitting one layer below, and that layer was never on the table.
Good conversation about the wrong layer feels productive and changes nothing.
Where the cost actually lives
If the conversations all live in the same layer (marketing, hiring, branding), and the business does not move, the cost is in a different layer.